„ Ich bin sehr zufrieden mit dem Objekt, dem Versand und auch mit der sorgfältigen Verpackung. Danke! “

(Herr N. B., 3. Januar 2003)

“ Subject: Thanks!

Thanks for your kind reply. I wanted to comment that your thoughts on freedom (the quote that you had on the end of your message to me) are exactly the same as my beliefs.

I write, however, because I was surprised to get it from Europe … Although an American, almost all my early family were Huguenots … In fact, my relative, Jan C. is noted as the earliest C. to have arrived in N. America (in 1636, I think) … ”

(Mrs. C. F., November 14, 2003)

“ Beautiful Rugendas colour print arrived! Thanks very much for keeping me informed. Best regards ”

(Mr. J. R. L., June 11, 2004)

“ The map was packaged very well and I am impressed about your professionally too. I look forward to having business with you again ”

(Sign. S. B. F., June 26, 2004)

“ Thank you Mr. Niemeyer – I will take it! … It should look very nice in my new office. Best regards ”

(Mr. J. R. L., January 6, 2006)

„ Hartelijk dank voor de zorgvulige wijze … Voor mij bent u de Mercedes onder de prentenhandelaren! “

(Mijnheer P. E., 24. Januar 2008)

„ Beste heer Niemeyer, Hartelijk dank voor de snelle terugboeking (concerning a bill paid for already one year ago). Zoiets schept altijd vertrouwen! Beste groeten “

(Mijnheer P. E., 3. Februar 2009)

“ It came!  My plate [already documented as lost] was delivered and it is in excellent condition. I cannot explain all of the delays or what happened. It is in the original packaging that you described and it was delivered by DHL, not the postal service (as  far as I can tell – it was left on the porch [!!]). So thank you and so glad that this long story has such a nice ending. It was nice dealing with you, thank you for the plate! ”

(Mrs. J. C., May 8, 2010)

„ … wartete das (Eulen-)AHA auf mich … Das Foto von den Waldohreulen(-Jungen in Ihrem Garten) fand ich sehr gelungen, es fügt sich nahtlos in die Stiche ein. Ein wenig beneide ich Sie, denn mir (als aktivem Waidmann) war es bisher nicht vergönnt, diese Tiere in freier Wildbahn zu erleben. Niemeyers Garten ist tatsächlich ein heimlicher Wildpark “

(Herr P. D., 1. Juli 2015)

“ The print arrived and the packaging was wonderful – thank you for your care with this item! The print is lovely … If you ever see any other prints of horses like this, please let me know … ”

“ Hello Jan and thank you for the wonderful email, I do speak German, though … My co-author is German, so if you could send the brochure I am sure that the information will be appreciated and used properly … Again, thank you for the wonderful service and communication, and please keep me in mind if other … horse prints come in ”

(Mrs. K. K. S., April 5 & 13 resp., 2016)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)